Ensure the compatibility of the app with Windows 10:
- To make the programs compatible, you can use “Program Compatibility Troubleshooter”.
- Try to install new drivers.
- Try to uninstall and reinstall the app that is causing a problem.
Ensure that you are using the Updated version of Microsoft Store:
- Tap on the “Microsoft Store” icon.
- Tap on the “See More” option and then tap “Downloads and updates” followed by “Get Updates”
- The update process will start automatically if there is an update available.
Check the Status of your game plan, if you are having trouble installing a game:
- Ensure that you are registered and logged in to the Microsoft Store.
- Check the current status of your Xbox Game Pass Membership.
- Ensure that your PC is in online mode.
If a message saying “Selected drive is not set up to install games” is displayed on the screen, your drive is sure to have denied the installation access. To fix this
- If you see a link under the displayed message, click on the link to go to “Settings”.
- You may also tap on the Windows Key directly.
- Now, go to “Settings” menu.
- After this, tap on the “System” option.
- Select “Storage” from the list of options.
- Tap “Change where new content is saved”
- Now choose the drive you want under the menu “where apps will be saved to”.
Try to repair and reset the app if it has stopped working as should be:
- Tap on the “Start” button.
- Go to the “Settings” menu.
- Tap “Apps” and go to Apps & features” option.
- Select the app that has stopped working from the list of apps.
- Under the app, tap “Advanced options”.
- Tap “Repair” on the page that follows.
If the problem is still not resolved, try to uninstall and reinstall the app:
- Tap on the “Start” button.
- Right click on the app that is causing trouble.
- Tap “Uninstall”.
- To install the app once again, tap “Microsoft Store” and select “See more”.
- Choose the option “My Library” and then go to “Apps” that you will find under it.
- Select the desired app and tap “Install”.
You can also try to run the troubleshooter program:
- Tap the “Start” button.
- Go to “Settings” menu.
- Now, tap “Update & Security”.
- Tap “Troubleshoot” the program.
- And then go to “Windows Store Apps” to complete the process.
Amila Jhon is a Microsoft Office expert and her been working in the technical industry since 2002. As a technical expert, She has written technical blogs, manuals, white papers, and reviews for many websites such as office.com/setup.